Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of glooory.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***a –
Lashes class! I recommend to buy! I will still take it!
V***v –
Cilia cool, bend more D than C, but not critical! Very high quality packed, fast delivery, thank you very much!
U***u –
Eyelashes superrr!!! came in about a week or less. On the last two photos compared with the ones that I bought in the store. On the right, the store they even bend does not match those that they bought on Ali exprass. In general, I will order more super recommend
C***s –
viene en bolsa de aire para evitar daños, llegó rápido
R***r –
me encantaron y llegaron en excelentes condiciones y muy bien empaquetadas
L***a –
It took me a while to get there but I was never discouraged, it was my first thank you very much.
N***a –
Cilia are just gorgeous. They are very soft, very comfortable in work. For such money is super. They are no different from premium lashes, which are many times more expensive. The goods came very quickly, packed well, not damaged neatly sealed. Thank you store.
M***k –
Quickly came to Kazakhstan, the store quickly sent. I will try to add a review
Customer –
25.08. Заказала , пришло в пункт выдачи 07.09, быстрая доставка . Качество супер
A***O –
Excellent Material I already used and they look great!
V***o –
The order arrived super fast, the quality is excellent, I will order again I love them
F***n –
Excelente, recomiendo al vendedor
K***t –
Hermosas pestañas!! Exactas a la imagen de venta, muy buen empaque a prueba de golpes. Todo llegó completo y en el tiempo solicitado.
Customer –
me gustaron mucho la calidad excelente y el envío muy rápido, volvería a comprar en esta tienda he comprado con otros y nunca me llega nada!
R***r –
I’m happy with the purchase, everything is well packed, the goods are without damage. Thank you!
E***a –
Спасибо, пришли примерно за две недели до Тюмени.Длина ленты чуть меньше 4 см
L***a –
Брала на пробу и приятно удивлена качеством! Без брака, изгиб только не соответствует (но после отзывов, я это учла при заказе). С=Д, В=С, Джей=В обычным)))) Толщину тоже меняла хотела 0,07 и взяла 0,10 – по факту толщина 0,07. А чтобы были 0,10 – берите 0,12. а так все прекрасно!
Y***k –
Good cilia, a little with a smell. The main thing is excellent packaging and delivery by new mail.
K***a –
Реснички супер! буду теперь всегда их заказывать. Очень мягкие 0,10 как 0,7. Пришли в Нижегородскую область за неделю, забирала из магазина Пятерочка. В деле не пробовала, но с ленты брать удобно.
G***a –
It came quickly. Looks good quality. In work until I tried
P***p –
Упаковка просто бомбическая, реснички как всегда шикарные, беру не первый раз, очень клёвые берите⛩️
S***a –
Cilia came to St. Petersburg for 20 days, in use did not try, they look like norms)
7***r –
Everything came very quickly, thank you very much!!! But one box all the same damaged despite the fact that everything is well packed, it seems that she has come
V***k –
The parcel came quickly, a little less than 3 weeks. It’s all well packed. The box is whole. Cilia are cool! Thank you store!!!
V***r –
Реснички доставлены почтальоном прямо до квартиры !!!! Ещё и 500100 % надёжно все . Ничего не разбилось . Заказала микс 7-15 .0.10 С . Девочки это не д это прям С . Брала для объёмов не для классики
Customer –
Nice set of lashes. Satisfied with product with the price.
Customer –
Llego antes mi pedido 🙂 y muy bien empacado, todo llego muy bien. 1000% recomendado, definitivamente volveré a comprar
A***a –
Execelente producto, llego muy protegido, sin daños y en excelentes condiciones. El material es de muy buena calidad tanto se las pestañas como de las pinzas. Llego en menos de 3 semanas a México. Lo recomiendo ampliamente!!
L***k –
заказ пришёл быстро ,заказала 9.08.2020 получила 22.08.2020 реснички супер ,всем советую, упакованно в воздушный пакет положили визитку на рус. и англ. трек отслеживался
L*** –
Ordered 11.11 came 02.12, super. Super sociable store, I will order more
K***o –
As always, excellent cilia. Recommend
N***n –
Very nice quality products would recommend the store regarding the fast shipment.
H***t –
Super good, what was asked for a speed on delivery
K***o –
I order not the first time, bend with, like our D, cilia of good quality, there is almost no marriage. Delivery to Krasnodar month, track served
K***l –
I’m delighted with the eyelashes, the delivery is fast, served, the quality of the eyelashes at the highest level, the store is sociable, helped with ordering.
J***n –
The product arrived well packed, it takes time estimated by the application.
D***z –
Llegó muy rápido y todo excelente
A***o –
I like these pallets most from nagarak! Good bends
G***a –
By ordering 13.11 to deny the chicken ‘er new poshti 3.12. all the reception is packed, I will lock it up. All wdalich purchases)))
E***m –
Thank you very much, delivery fast
Customer –
Excellent Product, eyelashes are not so hard and look nice, I arrive Fast 3 sem
V***r –
Пришёл заказ за 10 дней, на вид все отлично, дальше будет видно в работе
Customer –
Cilia are awesome, the bundles are almost formed themselves, they look very beautiful. Slightly defects are, but this is not an obstacle to ordering again. I’ll make another order.
P***a –
I arrive very fast Excellent Product Very well wrapped No harm
Customer –
Eyelashes are very good, soft to the touch. The parcel came in good condition for about 3 weeks. I’ll order more.
D***o –
Took exactly a month, im very happy with my order.
P*** –
Fast delivery, store responsible. The cilia are good, they do not give way to engigma, Barbara. By thickness they are slightly thinner, 0.10-like 0,85, etc. D
N***a –
Thanks for the fast delivery all came whole if I like the work I will order more) I recommend
D***h –
заказала 20.08.товар пришёл довольно быстро 28.08 .до липецкой области. спасибо продавцу буду пробовать на качество
Y***n –
They are great. I can’t wait to start using them on my clients. Loved the packaging. Thank you again.
R***r –
Eyelashes of very good quality, I advise all the store to take it
A***o –
I loved it, they come super well protected, in the right time. I really liked it, I totally recommend your purchase here
N***n –
Llego en perfectas condiciones mi pedido. Pedi solo una para probarlas y llegaron super bien embaladas. Voy a pedir mas si o sí.
S***v –
They look very high quality.
I***o –
Ordered goods 30.10, sent 31.10. The parcel took 21.11 intact. The store packed the goods well, he was in the capsule. The cilia really with a thickness of 0,10 weave the thickness of 0,7, but can slightly thicker and bend with is D. At 4 photos in comparison with the bend D of the firm be perfect (it is the second, far). The touch is soft. In the work did not try. Seller recommend.
J***r –
Muy buen producto, recibido antes del tiempo acordado, excelente embalaje, 100% recomendado.
O***r –
Реснички нормальные ,брак минимален,в работе удобные ,носятся хорошо,мягкие,плохо что только в миксах. Разница конечно есть ,по сравнению с ENIGMA,но и цена соответствующая . Продавца рекомендую.
M***a –
Реснички просто супер! Быстрая доставка, отличная упаковка.
R***v –
It came in a Purp, but nothing broke
A***z –
Excellent product! My clients love them, they’re super aesthetic, pretty, good quality and economical!
I***k –
I am mega satisfied!! Pack for Polish szła 2 wks! Maker and super boxed! Rzeski Mega! Recommend to everyone 🙂
Z***y –
We got it well, in appearance, too, everything is OK, we’ll check it out later
N***a –
The order came in a month. I have not tried it yet. Visually without marriage.
V***o –
I just received my order I arrive in 21 days, I am very happy everything arrived well. I won’t hesitate to ask for more and now more things first I wanted to check to get there
T***o –
Heemosas
A***a –
Very well wrapped, arrived within the estimated time, the quality of the lashes is very good a, the case was damaged but it came to a good deal with the store
J***r –
With bending closer to normal D bending. Thickness 0.10 as 0.85, in work has not yet tried
E***a –
Реснички мягкие, хорошо формируются. Только ленты короткие и не плотно набиты, поэтому расход будет большой. В остальном идеально) За эту стоимость супер
M***l –
They’re the best.
N***a –
Delivery 3 weeks I ordered a little others, well, not scary, everything is fine
I***a –
I always order from this store, I’m delighted. It’s super. Thank you very much
A***o –
Packed just super. At least about Paul B, in such a package nothing will happen to the eyelashes. I have not tried it in fact yet, but the look is good and the bend is the one. Thank you very much❤& Middot;
Y***a –
Packing is excellent, came in 3 weeks, bending class!
K***s –
the order is exactly as described . it was packed perfectly and with care, also send out really fast. I’m extremely satisfied , about the store, the product, the help, client service , advice , the seller gives information fast , … i would definitely buy again and recommend everyone to try this. the quality is excellent. big 5 stars earned big time. love the product and the seller, highly recommand both.:-)
I***a –
Well packed
N***a –
Очень довольна товаром, пришло быстро и отслеживалось, буду заказывать ещё
V***a –
Отлично упаковано. Пришла посылка за 17дней в Украину! очень довольна!
S***s –
Wow super fast delivery thanks
A***z –
los envía siempre sin rápidos , estoy más que contenta de pedir en este sitio
R***r –
Thank you, all super, delivery 2 weeks to the Republic of Bashkortostan❣& Middot;❣& Middot;❣️Cilia fire, I will order more
S***i –
Very good product recommend store good quality, only took to arrive because of the strike the mails
V***a –
доставка супер быстрая 10 дней ,упаковано очень хорошо .спасибо огромное продавцу )))
L***a –
Delivered in 10 days, courier to the house, no words how great♥I love this store
K***a –
Oooochen steep cilia, sooo. I will buy again and again, they are soft, quality without marriage.
Customer –
They’re perfect. I really liked them.
O***a –
Packed perfectly! Therefore, not damaged, everything is whole, the eyelashes are cool! I’ll order more here
Customer –
The order came quickly, in 20 days. Cilia are good, without marriage, came well packed. I’ll still order.
O***a –
Delivery is fast, to St. Petersburg for about two weeks. Quality is good.
C***o –
The product is accurate to the image and good Quality, I will reorder
L***R –
I really liked them.
A***c –
excelente calidad
D***z –
me encanto aun no las uso , llego súper rápido volveré a pedir mas cosas
A***i –
The order went just over two weeks, very well packed, the order was tracked)
N***a –
Oh, great. Very happy and also last for a long time. Fans are made easily. Plus this same brand costs triple by amazon.
B***e –
He’s a very good store, always willing to solve problems and answer messages, I’m happy I always buy it and recommend it 100%
Customer –
He sent fast in 3 weeks, very well protected with his bag. I recommend the really good store!
N***k –
быстрая доставка. реснички за такую цену норм. заказала С 0.10, они как 0.07. закажу еще с 0.12, будут как 0.10 (основываясь на отзывах) упаковано хорошо. в пупырке большой, плотной. я довольна
N***r –
My favorite
M***a –
Very soft, they came wrapped protected with blows